At Next Logistics, we believe the future can be better if we make supply chains better.
Zora is one of Bulgaria’s leading retailers, offering a wide range of home electronics and appliances. With a robust e-commerce platform and multiple brick-and-mortar stores across the country, Zora faced significant logistical challenges. Managing deliveries across various regions and meeting customer expectations for fast, accurate, and traceable deliveries became increasingly complex as the business grew. This rapid expansion also brought a need for greater transparency and visibility into their supply chain operations.
Before implementing our Transportation Management System (TMS), Zora struggled with issues such
as:
• Inefficient routing of last-mile deliveries.
• Limited visibility into real-time order statuses, resulting in delayed responses to customer inquiries.
• Manual processes that obstructed scalability and introduced errors.
• Disparate systems between their warehouse management and delivery providers, making order tracking cumbersome and unreliable.
Zora is one of Bulgaria’s leading retailers, offering a wide range of home electronics and appliances. With a robust e-commerce platform and multiple brick-and-mortar stores across the country, Zora faced significant logistical challenges. Managing deliveries across various regions and meeting customer expectations for fast, accurate, and traceable deliveries became increasingly complex as the business grew. This rapid expansion also brought a need for greater transparency and visibility into their supply chain operations.
Before implementing our Transportation Management System (TMS), Zora struggled with issues such
as: