At Next Logistics, we believe the future can be better if we make supply chains better.
At Next Logistics, we believe the future can be better if we make supply chains better.
Dispatchers can modify active routes while drivers are already on the road. Changes are synced instantly to the driver’s mobile app, updating the order of stops, destination points, or delivery priorities - without any need for phone calls or confusion.
This system keeps an eye on the road and suggests quicker, safer ways to go if there's an accident, a road closing, or some big holdup. Drivers get new directions right away so they can stay on schedule and not waste a bunch of time.
Need to add a pickup or drop-off mid-route? No problem. Our dynamic routing engine allows dispatchers to insert new orders based on vehicle capacity, current location, and remaining timeline. The route re-optimizes automatically and syncs to the driver in seconds.
Let drivers request reroutes directly through the app when facing road closures, delivery issues, or customer changes. Requests are sent to dispatch with full context, enabling a fast decision while keeping the entire team in sync.
When a route is modified, drivers receive clear, in-app alerts and confirmations. Changes are visually highlighted with new estimated arrival times, ensuring there’s no confusion and helping drivers stay focused on the road.
If a delivery doesn't go as planned, drivers can mark it as failed in the system. This will automatically change the route or set up a return. That way, one failed stop won't mess up the whole schedule, and we can quickly figure out what to do next.
With every reroute or delivery update, the system recalculates ETAs for all remaining stops. Dispatchers and customers get updated timelines instantly, improving communication and expectation management throughout the chain.
Every route change is logged with timestamps, reasons, and responsible parties. This provides a full audit trail for review, helps identify bottlenecks or recurring exceptions, and supports data-driven improvements in your delivery planning.
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